According to the World Health Organization, burnout is a syndrome resulting from a failure to manage workplace chronic stress. The reasons we’re all burnt out are fairly obvious. Since 2020 we’ve lived, worked, and taken care of families as a global pandemic raged on and we’ve yet to even tally the full impact of COVID on our relationships, communities, and even our long-term mental and physical health. We’re tired and we have every right to be

In today’s workplaces, most of our communication happens digitally. Some studies report that only 23% of our communication at work happens via in-person meetings. That means three-quarters of our communication is via email or a messaging app like Slack. While the rules of how we can communicate in person both verbally and non-verbally might seem a bit more clearly defined it seems to be much harder to agree on the shared norms and expectations of digital communication. But the stakes are way too high to not get clear on how we communicate digitally.